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General terms & conditions

Terms and Conditions

Welcome to Lemaitredujeu.ca! These terms and conditions govern your use of our website and your purchase of our products. Please read them carefully before making a purchase.

  1. Purpose of the Website: Lemaitredujeu.ca sells new board games to customers across Canada.

  2. Payment Terms and Conditions: We accept credit and debit card payments, as well as Interac transfers. Payment must be made in full at the time of purchase.

  3. Shipping and Delivery Policies: We use Canada Post to ship our products and aim to process orders within 1-2 business days. Customers can expect to receive their orders within 3-7 business days, depending on their location. Shipping rates are determined by Canada Post and are based on package weight and destination.

  4. Returns and Refunds: We offer a 15-day return policy on unopened and undamaged products. If you wish to return a product, please contact us at [email protected] within 15 days of receiving your order. Customers are responsible for paying return shipping costs.

  5. Data Privacy and Collection: We use Lightspeed to handle all data privacy features, including the collection and storage of customer data. We do not share customer data with third parties without their consent.

  6. Legal Requirements: We comply with all relevant legal requirements, including Canadian privacy laws and consumer protection regulations.

  7. Limitation of Liability: We are not liable for any damages or losses arising from the use of our products or website.

  8. User Conduct: By using our website, you agree to comply with all applicable laws and regulations. You agree not to use our website for any illegal or unauthorized purpose, and not to interfere with or disrupt the operation of our website.

  9. Intellectual Property: All content on our website, including text, graphics, logos, images, and software, is the property of Lemaitredujeu.ca and is protected by Canadian and international copyright laws.

  10. In the event that you receive a defective product or it is missing parts, the manufacturer's warranty will apply. We can assist you in contacting the relevant distributor or manufacturer to address the situation. However, please note that it is not guaranteed that the issue can be resolved, but if we do manage to resolve the issue, the shipping costs associated with sending the product will be the responsibility of the customer.
  11. Amendments: We reserve the right to amend these terms and conditions at any time. Any amendments will be posted on our website and will be effective immediately upon posting.

  12. Contact Information: If you have any questions or concerns about our terms and conditions or other aspects of our website or business, please contact us at [email protected].

By using our website and purchasing our products, you agree to these terms and conditions. Thank you for choosing Lemaitredujeu.ca!

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