Le Maître du Jeu is a Canadian specialty store dedicated to board games, offering a wide selection for families, casual players, and experienced gamers.

We operate a physical retail store in Québec and also sell online across Canada.

We have both a physical store and an online shop.

We specialize in board games, including family games, strategy games, party games, and related accessories.

Yes. Le Maître du Jeu is a Canadian-owned business, serving customers across Canada.

Yes. We actively support the board game community by offering expert advice and curated selections.

We sell new, sealed products only.

Yes. All products sold are 100% authentic and sourced from official distributors.

No. We do not buy trading cards, whether single cards or collections.

No. We do not sell single cards.

No. We do not sell sports cards, including (but not limited to) hockey, baseball, basketball, or football cards.

No. We do not offer any card evaluation or appraisal services, regardless of the type or perceived value.

No. We do not buy used board games.

No. All products sold at Le Maître du Jeu are new, official, and sealed.

No. We do not offer buying, trading, reselling, or evaluation services for cards or used games.

To ensure product quality, consistency, and a great customer experience, we focus exclusively on selling new products.

Games are available in French, English, or bilingual editions, depending on the product.

Not all games are available in French. Availability depends on the publisher.

The language is clearly indicated on each product page. Please verify before purchasing.

Yes, some games are available only in English. This is always specified on the product page.

Game components, rules, and cards are language-dependent. Verifying the language ensures the game fits your needs.

Store hours are listed on our website and Google profile and may vary seasonally.

Yes. Holiday hours may differ and are announced in advance.

No appointment is required. You are welcome during opening hours.

Yes, our store is accessible to customers with reduced mobility.

Yes. You can visit the store to view products and ask for advice before purchasing.

You can contact us by phone or email.

[email protected]

Yes. You can reach us by phone at 514-765-0200.

We respond to emails within 24 to 48 business hours.

Absolutely. We are happy to help you choose the right game.

Yes. Our team can recommend games based on age, number of players, experience level, and preferences.

Yes. In-store pickup is available for online orders.

Orders are usually ready within a few hours.

If a stock error occurs, we will cancel the order and issue a full refund.

Yes. Once an order is confirmed, the item is reserved for you.

Item holds are not guaranteed. Placing an order online is the best way to reserve a product.

Yes. Our website uses secure technologies to protect your information.

Your data is handled securely and used only for order processing and customer service.

No. Payment information is processed securely and never stored on our servers.

Yes. All payments are processed through trusted and secure payment providers.

Product pages include recommended age, number of players, and playtime to help you decide.

This information is listed on each product page.

Compatibility information is included in product descriptions when applicable.

Yes. Our team can help you select a game that fits your group and preferences.

We strive to keep all product information accurate and current.

Yes. We offer recommendations tailored to new players.

Absolutely. We carry a wide range of family-friendly and children’s games.

Yes. Tell us a game you enjoy and we’ll suggest similar titles.

We can help explain rules or direct you to official resources.

Of course. We encourage customers to ask questions before purchasing.

Yes. We operate as a registered Canadian business.

Yes. Applicable taxes are charged according to your province.

Tax rates vary by province and are calculated automatically at checkout.

No. Prices are shown before taxes, which are added at checkout.

Yes. Prices and availability may change without notice.